Just a quick reminder to keep track of your credit card rewards, and to make sure you’re receiving what was promised. I just logged in to check the status of our Citi Driver’s Edge rewards and found that we haven’t been credited properly over the past two months. When we originally signed up for this card in January, we were promised 5% off all purchases for nine months. But our July and August rewards were well below that mark. In fact, we should have received $147.10 and $101.20, but was credited just $75.00 and $20.24.
It appears that we prematurely fell back to the 5% off ‘everyday’ purchases (gas, groceries, pharmacy) and 1% off all else. Anyway, I gave them a call and was transferred from the regular customer service rep that answered to a Driver’s Edge redemption specialist. She looked up our account and confirmed that, while the promo should be in effect through October 1, we had somehow stopped receiving the 4% bonus on ‘other’ purchases. In order to fix this, she said that she would “re-apply the code” and that they would then refigure the rewards and make it right on my next bill. Sounds good but, for some reason, I suspect that I’ll be calling again next month. Anyway, I also realized that it’s time for me to start shopping around for another reward card, as we’re getting closer and closer to exhausting the $1,000 reward limit on this card.