PayPal Buyer’s Complaint Resolved

Written by Nickel - 10 Comments

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Good news… I just received word that the PayPal Buyer’s Complaint that I filed has been resolved… In my favor. They were able to recover the full amount (including shipping) and have already put it back in my account. I still haven’t heard back from the seller, so I can’t say that I feel particularly sorry for whatever PayPal may be putting him through right now.

Update: I just heard back from the seller. He apologized about the problem, saying he’s been out of town. He then noted that I’ve already gotten my refund, and asked if I’d be willing to send the item back to him. It’ll only cost me about a buck to send it, so I agreed. Hopefully he won’t sell it to someone else… He probably just wants the peace of mind from knowing that I didn’t rip him off.

Published on January 6th, 2006 - 10 Comments
Filed under: Online
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About the author: Nickel is the founder and editor-in-chief of this site. He's a thirty-something family man who has been writing about personal finance since 2005, and guess what? He's on Twitter!

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Comments (scroll down to add your own):

  1. Hmmmmmmmm. Will be interesting to see what happens if/when he responds.

    Comment by FMF — Jan 6th 2006 @ 6:40 am

  2. He probably will not respond.

    Comment by Blaine Moore — Jan 6th 2006 @ 7:28 am

  3. It’s funny though — he had such a good history/reputation.

    Comment by FMF — Jan 6th 2006 @ 8:03 am

  4. but one ding among like.. say 1,000 feedback.. is really no matter to lots of sellers.

    I’m guessing paypal will just deduct the amount from his account, and if this occurs frequent enough.. will freeze his account.

    great that its been resolved though.

    Comment by Cap — Jan 6th 2006 @ 8:09 am

  5. It’s probably easier to return the cash and hope you don’t ding him…

    Comment by jim — Jan 6th 2006 @ 8:56 am

  6. I’ll put on my (very) small-time eBay seller hat (run my nick through eBay to see) and say this:

    You wrote in the previous blog entry on this that you had not left feedback yet for him. Do you plan to leave a positive, or at least a neutral feedback? It doesn’t sound like he was truly trying to shaft you; you just got bum item.

    Comment by Daytonscott — Jan 6th 2006 @ 3:11 pm

  7. Given the circumstances, I’m definitely not going to leave him a negative. I might just skip leaving feedback in this case.

    Comment by nickel — Jan 6th 2006 @ 3:14 pm

  8. PP-181-102-243 I authorize paypal to refund buyer in this dispute $310.00

    Comment by Anthony Cabico — Jul 10th 2006 @ 4:22 pm

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