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Don’t Forget to Cancel Your Amazon Prime Membership

Written by Nickel - 66 Comments

For those of you that signed up for a free Amazon Prime trial membership before the holidays, don’t forget to cancel it before they automatically ‘upgrade’ your account to the $79 annual membership. While they promised to send an e-mail reminder before that happens, there’s really no need to wait. Simply log in to your account, choose “Manage Your Amazon Prime Membership,” and then click on “Do Not Upgrade.” You’ll actually get to keep using your membership through the end of the free trial, at which point it will lapse rather than automatically renewing.

Published on March 3rd, 2006 - 66 Comments
Filed under: Online

About the author: is the founder and editor-in-chief of this site. He's a thirty-something family man who has been writing about personal finance since 2005, and guess what? He's on Twitter!

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66 Responses to “Don’t Forget to Cancel Your Amazon Prime Membership”

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  1. 1
    F. D. Bryant III Says:

    Thanks for pointing that out. I signed up recently for a couple of orders. I think it is probably worth the $79 for high volume folks which I wouldn’t be one. I signed up for a couple deliveries. I was going to try to remember to cancel towards the end but that is good to know that I can do it now.

  2. 2
    MK Says:

    Make sure that you do cancel it well before the time that it runs out! I signed up for the 4 month free trial and Amazon charged me $79 before the trial ran out. I am having a really hard time trying to get them to refund the $79 to my credit card. Has anyone else had this happen– and if so, how did you get your money back? I assume they are just hoping that I give up and let them keep my money. Not happening.

  3. 3
    AT Says:

    Excellent advice.

  4. 4
    Rita P. Kenna Says:

    I never ever thought of getting a prime membership for 79.00, I do not know whose fault it is but I just cannot afford it. Please remove that amount from the charges to my American Credit card. You have all my information because I just ordered a CD from you, but I do not know what buttom I touched but I do not want to belong to the Prime Membership.
    I have two e mails. one is ritapre@yahoo.com or ritapre@cableonda.net
    Thank you.

  5. 5
    Blaine Moore Says:

    Rita, you need to talk to Amazon, not to Nickel. Nickel was just warning people that that is what Amazon does; he doesn’t actually charge you or provide any services for you. You can find more information at at the Amazon Prime FAQ: http://www.amazon.com/exec/obi.....56-8223321

  6. 6
    nickel Says:

    Ummmm… Yeah. Thanks for the clarification and the link Blaine. And just so we’re all clear, if anyone has a problem with Amazon.com, it would be best to bring it up with them, and not me. ;)

  7. 7
    Bob Emmerich Says:

    I am in the midst of having that same problem with Amazon. They promise to email you beforehand to give you the chance to opt out, but wouldn’t you know it, no email, and now it’s a week later and I’m charged $79 and their email support is basically telling me I’m screwed. I’ll get it back somehow, maybe I’ll sic Elliot Spitzer on them.

  8. 8
    Anthony Says:

    They charged me before the trial was up. I’m sure they are betting that most people wont notice.

    I’m on the phone for the 5th time now with Amazon trying to get it canceled. I have told this rep that if its not resolved with this phone call I will be reversing the credit card charges.

    Follow Nickels advice and cancel it asap.

  9. 9
    Joe Says:

    I clicked “place order” button, which they regarded it as my agreement to enroll in that fucking prime membership, and charge me $79.99.

    Amazon is really destroying their own reputation online!!! I just talked to Amazon customer services representative, and I called them cheater and asked them to get my money back!

  10. 10
    gerry klinger Says:

    I do not not want this amazon prime membership trial. I want to cancel it immeditley it was a mistake. Im not interested. Do not take any money from my account.Please email me with a confomation that this membership was canceled.

    sincerley Gerry klinger

  11. 11
    nickel Says:

    Gerry, I’ll tell you the same thing that I told Rita (above)… You should probably contact Amazon.com about this instead of leaving comments on random websites.

  12. 12
    nosranro Says:

    thank you for teaching me how 2 cancel it.

  13. 13
    Deepesh Says:

    Thanks for the note, this did help!!!

  14. 14
    kd Says:

    thank you for teaching me to cancel it beforehand.

  15. 15
    Kay Quinn Says:

    I need to cancel the Amazon Prime Membership of £49 per annum. I clicked on the “sign up” by pure mistake. Please could you not debit my account with this sum. Thank you.

  16. 16
    Kay Quinn Says:

    Does anyone know how to cancel this membership?
    I don’t know how to get into my account to do this. Help would be appreciated thanks :)

  17. 17
    ada Says:

    i have used it once, but they said that rufunds are not available once benefits have been used..then, who can get refunds from this situation. tell me how to do

  18. 18
    Hosein Says:

    You can cancel your Amazon Prime and have a 79$ refund in less than 3 minutes, if you call them through customer service (you just need to enter a U.S. phone number in the website and they’d call you immediately)

  19. 19
    Sean Price Says:

    Sean Price in the house..

    HOW TO GET THAT $79 refunded/back/returned….

    for all you numb nutz who got charged the $79 and didn’t make any purchases YOU WILL get your money refunded easy and painless.

    Can I cancel my membership to Amazon Prime?

    You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. <– where it says PLAIN and SIMPLE

    You may cancel your membership at any time, and end your Prime benefits immediately. You will receive a full refund of your membership fee if you or your invited guests have not used your Prime benefits since your most recent charge.

    Refunds are not available once benefits have been used. You can continue enjoying your Prime benefits until the end of the current period without being further charged by setting your membership to “Do not renew” above.

    oNe

  20. 20
    Rafael Says:

    Where is the button “cancel amazon prime”, I can’t find it!

  21. 21
    i already did Says:

    oh crap, i just did an ordered a while ago, damn, i click sign in the trial cause that fucking prime thing keep poping up everywhere, and then used it already to purchase a game, damn, if i cancel it, will i still get charge the $79 a year?
    and i just turn off “do not upgrade” already, can i still get charge?

  22. 22
    butundo Says:

    There is no “cancel membership” button listed anywhere on the page. There is also no phone number to call. I went in and removed all of my credit cards, so they have no way to bill me. F-you amazon. Under the help section:

    Can I cancel my membership to Amazon Prime?

    “You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. ”

    THERE IS NO F-ING BUTTON ON MY PAGE TO CANCEL.

  23. 23
    butundo Says:

    There is no “cancel membership” button listed anywhere on the page. There is also no phone number to call. I went in and removed all of my credit cards, so they have no way to bill me. F-you amazon. Under the help section:

    Can I cancel my membership to Amazon Prime?

    “You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. ”

    THERE IS NO F-ING BUTTON ON MY PAGE TO CANCEL.

  24. 24
    Sean Price Says:

    my dude either YOU are not following the EXACT directions as prescribed above OR you DONE ALREADY got it cancelled..

    again..

    TO CANCEL IT….

    You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. <– where it says PLAIN and SIMPLE in an easy to see button/link, “Cancel membership”..

    DONE

    peace and i’m OUt

    oNe

  25. 25
    butundo Says:

    I created the account and tried to cancel immediately, since my order still did not qualify for the free shipping offered with prime. I guess that because I was in the trial period, the cancel button was not there. I called and had it canceled over the phone.

  26. 26
    Sean Price Says:

    word, thats bogus but its cooL you got it handled..

    we need to fight these powers.. specifically the WHOLE rebate scam!!

    oNe

  27. 27
    Thomas Says:

    What in the world?! This is almost comical, why do so many folks post on a random website asking to have their Amazon prime cancelled? hahahahahaha….

    Anyway, I just signed up for free trial, went to my account, clicked do not upgrade…exactly like nickel said…how hard is that?! Folks can’t read, if you signed up for a real membership (not a trial promotion), of course it’s different. And if you’re posting your name/email/pls cancel msgs on a random website, what good does that do besides letting strangers make fun of you…

  28. 28
    JP Says:

    “You will receive a full refund of your membership fee if you or your invited guests have not used your Prime benefits since your most recent charge.”

    I hope this is true. If i made a purchase during the trial but not after the $79 will I get my money back?????

  29. 29
    Sean Price Says:

    JP,

    as long as you didn’t make a 2nd purchase ( i.e. beside the initial one) then YES you will get it refunded,

    I signed up for the trial to get the free fash shippin or whatever and then forgot about it since the reminder I had set up at work to remind me to cancel in 3 months didn’t get thru to me.. probably because I was fired/Layed off, that is UNTIL a $80 charge on my card.. but anyway since I hadn’t used the prime benefit besides the initial order I was refunded the $80 back.. and now I love amazon PLUS they ( at least now) have AWESOME customer service..

    peace and i’;m out!

    oNe

  30. 30
    Budi Mas Says:

    I just canceled my amazon prime trial subscription by calling the Amazon customer service at 1-866-216-1072 directly(I placed a single order during my Prime free trial).It was really fast and easy.Be ready with your email address,full name& address plus tell the customer sales rep.your intention of canceling your trial subscription account.There will be an authorization charge on your bank statement which later will debited back to your bank account.A few minutes later, your Amazon Prime page should say “Your Amazon prime trial has been canceled”.Now you are really safe and Amazon will not be able to charge you even a penny!Hope this helps.

  31. 31
    Phillip R. Says:

    I already canceled my prime membership, 1 day after my free trial membership.

    Anyone knows if this US$ 79,oo will be refund directly to my bank account (bank of america)? or Amazon will send me a mail with a paidcheck, refund payment card or something like that?

  32. 32
    fy Says:

    BIG THANK YOU. I HAVE BEEN TRYING BUT COULD NOT FIGURE OUT WHERE TO CANCEL IT. I FOLLOWED YOUR INSTRUCTIONS, YOU SAVED ME 79 BUCKS.

  33. 33
    Penwisa Says:

    Thank you very much. I have been looking for the way to cancel it all around. I am a forgetful person so I need to cancel it while I can still remember. Amazon is tricky isn’t it?

  34. 34
    ram Says:

    Thanks for the help I have canceled my auto upgrade.

  35. 35
    NicK Says:

    They almost got me man. I cancelled my order, called the help line told them to cancel it. I’ll be charged $79 then will gwt back the full refund 3 days from now, I just wanna buy me the new laptop, i should have just clicked the 3-5 days shipping rather than trusting Amazon’s promise, they should have written down that you can only get a refund if you 1.Cancel the service before 30 days 2. Do not order anything except for the first purchase.

  36. 36
    Ronnie Says:

    I got a notice today to renew my prime. I had recent activity on my card and had canceled it with the bank. I saw this website and sure enough last year I was charged $79 and they were getting ready to do it again. I like some of the others am on disability and a fixed income. Damn, everybody is trying to steal your last dime. That is a good scam they are running. I didn’t know what a prime was. Couple of neck pillows listing for $4.95 that cost me $88.90.

  37. 37
    bill Says:

    THANK YOU for showing me how to unsubscribe to amazon. I looked for two night and NEVER found it on my own! Amazon is a little crooked!

  38. 38
    Georg Says:

    Sean Price, Nickel or anyone who can help,

    I am about to cancel the Prime Membership even after the charge of $79. Should get the refund since I didn’t place any order! Here is what is says after I click on the infamous ;) “Cancel membership” button:

    Are you sure you want to cancel? Canceling means you will lose your Prime benefits immediately. Any new or pending orders may be subject to shipping charges. Canceling your membership will also cancel the membership benefits of any invited household members. Since you haven’t used your benefits, we will refund you your membership fee in full if you choose to cancel. (Please note that if your latest membership charge is still in process, we cannot issue a refund until the charge is completed.)

    My only question is if the last part in brackets means that I first have to pay my credit card bill in order to get the refund?? Being from Germany it’s a little harder to call Amazon.com support. Maybe you guys have a hint. The credit card bill came two days ago. Do I pay the bill and then get the refund? Or can I go ahead and cancel my membership without paying the credit card bill first?

    Dankeschön in advance!

  39. 39
    Sean Price Says:

    DO NOT PAY THE FEE!! ACtually either way your ok, just if you pay it, then you have to wait for them to credit it back…

    BUT as long as you did not use the service after your initial order then YOU ARE entitled to the FULL refund!

    Calling them from across the pond may be a bit difficult I understand.

    Here is a better alternative for you, just sign into your Amazon account, click on the contact us or may be called customer support and PI YOW, you can speak with an amazon rep ONLINE..they will either chat live or email you back!

    simply ask them to remove the charge

    details are in my original post up above

    otherwise email if you have any questions!

    peace and good luck

    oNe

  40. 40
    mybiznass Says:

    Thanks for this post. It’s a great reminder and after searching Amazon for instructions, they were kind of ambiguous by stating “you can cancel your Amazon Prime membership (except for any promotional trial memberships)”. It gives the impression that you can’t “cancel” the free trail when in fact you can stop the “auto upgrade”.

    Gee I wonder how many people couldn’t find the link, then forgot about it, and then got an overdraft fee because a month later they only had $78.65 in there bank account when Amazon billed them for $79 for AP. Ah, the hassle of free trials!

  41. 41
    mybiznass Says:

    Thanks for this post. It’s a great reminder – and after searching Amazon for instructions, they were kind of ambiguous by stating “you can cancel your Amazon Prime membership (except for any promotional trial memberships)”. It gives the impression that you can’t “cancel” the free trail when in fact you can stop the “auto upgrade”.

    Gee I wonder how many people couldn’t find the link, then forgot about it, and then got an overdraft fee because a month later they only had $78.65 in there bank account when Amazon billed them for $79 for AP. Ah, the hassle of free trials!

  42. 42
    zsa zsa Says:

    Mine said 1 month free trial, cancel the upgrade at any time.

    I just did and seemed very easy and straightforward. ?

    Now says:

    “Your membership is set to not upgrade automatically. To continue receiving Amazon Prime benefits without interruption, please click “Upgrade automatically” below.
    Your trial membership will not upgrade to a full membership automatically on August 22, 2009″

  43. 43
    Karl H. Says:

    Well, I subscribed to Amazon Prime on August 4, and as I won’t on today, It sad that I had until November 3 until they billed me. It would be better for you to unsubscribe before they charge you, so about a week in advance should suffice. It won;t automatically cancel, it’ll just not renew your membership after the specified date.

    For those who do not know how to get there, simply go to your account, scroll down to about midway, and look for a link that says “Manage Prime Account”. From then, it’ll only be a few more steps.

  44. 44
    Sean Says:

    I understand how to stop the auto upgrade, but I can’t find anything that states specifically whether I will be charged for benefits used during the trial period. I would assume the definition of Free Trial would indicate that one won’t be charged for using it, but you never know with online stuff, and 79 bucks is a lot of money. Does anyone know if you get charged for using the free shipping and then canceling the upgrade?

  45. 45
    Sonja Says:

    Does that mean it already cost us $79?

  46. 46
    john Says:

    I actually went through the process of canceling the upgrade immediately after signing up for the free 1 month trial and they STILL billed me $79 which overdrew my acct (-$35). Fortunately for them this was a quick fix and they were able to refund my membership fee and bank of america was nice enough to remove the overdraft fee once the refund was paid. I like Amazon but that s*** is sneaky and I promise you I did correctly chose to not upgrade once the trial was over knowing well they could pull this.

  47. 47
    Bala Says:

    hey thanks alot for the advice..was able to cancel it soon..!!
    ;-)

  48. 48
    Kelli Says:

    I’m always skeptical at the ease of canceling these memberships but that was simple. I just followed the directions posted here right after placing my order. Thanks!!!

  49. 49
    Bubbles Says:

    Wow, there is no limit to how dumb some people can be. And to think they are capable of using the internet is mind blowing. Asking some random blog to cancel their Amazon prime membership…

  50. 50
    gloria naito Says:

    please cancel my trial membership to amazon prime.
    today is 07/08/2010

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