Don’t Forget to Cancel Your Amazon Prime Membership

Written by Nickel - 37 Comments

For those of you that signed up for a free Amazon Prime trial membership before the holidays, don’t forget to cancel it before they automatically ‘upgrade’ your account to the $79 annual membership. While they promised to send an e-mail reminder before that happens, there’s really no need to wait. Simply log in to your account, choose “Manage Your Amazon Prime Membership,” and then click on “Do Not Upgrade.” You’ll actually get to keep using your membership through the end of the free trial, at which point it will lapse rather than automatically renewing.

Published on March 3rd, 2006 - 37 Comments
Filed under: Online
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About the author: Nickel is the founder and editor-in-chief of this site. He's a thirty-something family man who has been writing about personal finance since 2005, and guess what? He's on Twitter!

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Comments (scroll down to add your own):

  1. Thanks for pointing that out. I signed up recently for a couple of orders. I think it is probably worth the $79 for high volume folks which I wouldn’t be one. I signed up for a couple deliveries. I was going to try to remember to cancel towards the end but that is good to know that I can do it now.

    Comment by F. D. Bryant III — Mar 7th 2006 @ 3:59 am
  2. Make sure that you do cancel it well before the time that it runs out! I signed up for the 4 month free trial and Amazon charged me $79 before the trial ran out. I am having a really hard time trying to get them to refund the $79 to my credit card. Has anyone else had this happen– and if so, how did you get your money back? I assume they are just hoping that I give up and let them keep my money. Not happening.

    Comment by MK — Mar 10th 2006 @ 12:01 am
  3. Excellent advise.

    Comment by AT — Mar 20th 2006 @ 7:38 pm
  4. Excellent advice (note spelling correction :)

    Comment by AT — Mar 20th 2006 @ 7:40 pm
  5. I never ever thought of getting a prime membership for 79.00, I do not know whose fault it is but I just cannot afford it. Please remove that amount from the charges to my American Credit card. You have all my information because I just ordered a CD from you, but I do not know what buttom I touched but I do not want to belong to the Prime Membership.
    I have two e mails. one is ritapre@yahoo.com or ritapre@cableonda.net
    Thank you.

    Comment by Rita P. Kenna — Apr 7th 2006 @ 10:22 am
  6. Rita, you need to talk to Amazon, not to Nickel. Nickel was just warning people that that is what Amazon does; he doesn’t actually charge you or provide any services for you. You can find more information at at the Amazon Prime FAQ: http://www.amazon.com/exec/obi.....56-8223321

    Comment by Blaine Moore — Apr 7th 2006 @ 12:51 pm
  7. Ummmm… Yeah. Thanks for the clarification and the link Blaine. And just so we’re all clear, if anyone has a problem with Amazon.com, it would be best to bring it up with them, and not me. ;)

    Comment by nickel — Apr 7th 2006 @ 7:51 pm
  8. I am in the midst of having that same problem with Amazon. They promise to email you beforehand to give you the chance to opt out, but wouldn’t you know it, no email, and now it’s a week later and I’m charged $79 and their email support is basically telling me I’m screwed. I’ll get it back somehow, maybe I’ll sic Elliot Spitzer on them.

    Comment by Bob Emmerich — Jul 29th 2006 @ 8:48 pm
  9. They charged me before the trial was up. I’m sure they are betting that most people wont notice.

    I’m on the phone for the 5th time now with Amazon trying to get it canceled. I have told this rep that if its not resolved with this phone call I will be reversing the credit card charges.

    Follow Nickels advice and cancel it asap.

    Comment by Anthony — Dec 1st 2006 @ 12:00 pm
  10. I clicked “place order” button, which they regarded it as my agreement to enroll in that fucking prime membership, and charge me $79.99.

    Amazon is really destroying their own reputation online!!! I just talked to Amazon customer services representative, and I called them cheater and asked them to get my money back!

    Comment by Joe — Apr 2nd 2007 @ 8:15 pm
  11. I do not not want this amazon prime membership trial. I want to cancel it immeditley it was a mistake. Im not interested. Do not take any money from my account.Please email me with a confomation that this membership was canceled.

    sincerley Gerry klinger

    Comment by gerry klinger — Jun 28th 2007 @ 9:23 pm
  12. Gerry, I’ll tell you the same thing that I told Rita (above)… You should probably contact Amazon.com about this instead of leaving comments on random websites.

    Comment by nickel — Jun 29th 2007 @ 11:00 am
  13. thank you for teaching me how 2 cancel it.

    Comment by nosranro — Mar 15th 2008 @ 10:35 pm
  14. Thanks for the note, this did help!!!

    Comment by Deepesh — Mar 17th 2008 @ 1:55 pm
  15. thank you for teaching me to cancel it beforehand.

    Comment by kd — Jul 27th 2008 @ 6:28 am
  16. I need to cancel the Amazon Prime Membership of £49 per annum. I clicked on the “sign up” by pure mistake. Please could you not debit my account with this sum. Thank you.

    Comment by Kay Quinn — Oct 6th 2008 @ 7:46 pm
  17. Does anyone know how to cancel this membership?
    I don’t know how to get into my account to do this. Help would be appreciated thanks :)

    Comment by Kay Quinn — Oct 6th 2008 @ 7:47 pm
  18. i have used it once, but they said that rufunds are not available once benefits have been used..then, who can get refunds from this situation. tell me how to do

    Comment by ada — Oct 26th 2008 @ 2:25 pm
  19. You can cancel your Amazon Prime and have a 79$ refund in less than 3 minutes, if you call them through customer service (you just need to enter a U.S. phone number in the website and they’d call you immediately)

    Comment by Hosein — Dec 23rd 2008 @ 4:53 pm
  20. Sean Price in the house..

    HOW TO GET THAT $79 refunded/back/returned….

    for all you numb nutz who got charged the $79 and didn’t make any purchases YOU WILL get your money refunded easy and painless.

    Can I cancel my membership to Amazon Prime?

    You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. <– where it says PLAIN and SIMPLE

    You may cancel your membership at any time, and end your Prime benefits immediately. You will receive a full refund of your membership fee if you or your invited guests have not used your Prime benefits since your most recent charge.

    Refunds are not available once benefits have been used. You can continue enjoying your Prime benefits until the end of the current period without being further charged by setting your membership to “Do not renew” above.

    oNe

    Comment by Sean Price — Dec 24th 2008 @ 8:44 am
  21. Where is the button “cancel amazon prime”, I can’t find it!

    Comment by Rafael — Jan 17th 2009 @ 10:38 am
  22. oh crap, i just did an ordered a while ago, damn, i click sign in the trial cause that fucking prime thing keep poping up everywhere, and then used it already to purchase a game, damn, if i cancel it, will i still get charge the $79 a year?
    and i just turn off “do not upgrade” already, can i still get charge?

    Comment by i already did — Jan 19th 2009 @ 4:01 pm
  23. There is no “cancel membership” button listed anywhere on the page. There is also no phone number to call. I went in and removed all of my credit cards, so they have no way to bill me. F-you amazon. Under the help section:

    Can I cancel my membership to Amazon Prime?

    “You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. ”

    THERE IS NO F-ING BUTTON ON MY PAGE TO CANCEL.

    Comment by butundo — Jan 19th 2009 @ 4:31 pm
  24. There is no “cancel membership” button listed anywhere on the page. There is also no phone number to call. I went in and removed all of my credit cards, so they have no way to bill me. F-you amazon. Under the help section:

    Can I cancel my membership to Amazon Prime?

    “You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. ”

    THERE IS NO F-ING BUTTON ON MY PAGE TO CANCEL.

    Comment by butundo — Jan 19th 2009 @ 4:33 pm
  25. my dude either YOU are not following the EXACT directions as prescribed above OR you DONE ALREADY got it cancelled..

    again..

    TO CANCEL IT….

    You can cancel your Amazon Prime membership (except for any promotional trial memberships) and receive a refund of the membership fee if you or your registered guests have not made any eligible purchases. To do this, visit the Manage Your Prime Account section of Your Account and click the “Cancel membership” button. <– where it says PLAIN and SIMPLE in an easy to see button/link, “Cancel membership”..

    DONE

    peace and i’m OUt

    oNe

    Comment by Sean Price — Jan 19th 2009 @ 6:26 pm
  26. I created the account and tried to cancel immediately, since my order still did not qualify for the free shipping offered with prime. I guess that because I was in the trial period, the cancel button was not there. I called and had it canceled over the phone.

    Comment by butundo — Jan 19th 2009 @ 7:07 pm
  27. word, thats bogus but its cooL you got it handled..

    we need to fight these powers.. specifically the WHOLE rebate scam!!

    oNe

    Comment by Sean Price — Jan 22nd 2009 @ 9:56 am
  28. What in the world?! This is almost comical, why do so many folks post on a random website asking to have their Amazon prime cancelled? hahahahahaha….

    Anyway, I just signed up for free trial, went to my account, clicked do not upgrade…exactly like nickel said…how hard is that?! Folks can’t read, if you signed up for a real membership (not a trial promotion), of course it’s different. And if you’re posting your name/email/pls cancel msgs on a random website, what good does that do besides letting strangers make fun of you…

    Comment by Thomas — Feb 11th 2009 @ 12:53 am
  29. “You will receive a full refund of your membership fee if you or your invited guests have not used your Prime benefits since your most recent charge.”

    I hope this is true. If i made a purchase during the trial but not after the $79 will I get my money back?????

    Comment by JP — Mar 2nd 2009 @ 3:49 pm
  30. JP,

    as long as you didn’t make a 2nd purchase ( i.e. beside the initial one) then YES you will get it refunded,

    I signed up for the trial to get the free fash shippin or whatever and then forgot about it since the reminder I had set up at work to remind me to cancel in 3 months didn’t get thru to me.. probably because I was fired/Layed off, that is UNTIL a $80 charge on my card.. but anyway since I hadn’t used the prime benefit besides the initial order I was refunded the $80 back.. and now I love amazon PLUS they ( at least now) have AWESOME customer service..

    peace and i’;m out!

    oNe

    Comment by Sean Price — Mar 2nd 2009 @ 4:11 pm
  31. I just canceled my amazon prime trial subscription by calling the Amazon customer service at 1-866-216-1072 directly(I placed a single order during my Prime free trial).It was really fast and easy.Be ready with your email address,full name& address plus tell the customer sales rep.your intention of canceling your trial subscription account.There will be an authorization charge on your bank statement which later will debited back to your bank account.A few minutes later, your Amazon Prime page should say “Your Amazon prime trial has been canceled”.Now you are really safe and Amazon will not be able to charge you even a penny!Hope this helps.

    Comment by Budi Mas — Mar 6th 2009 @ 6:52 pm
  32. I already canceled my prime membership, 1 day after my free trial membership.

    Anyone knows if this US$ 79,oo will be refund directly to my bank account (bank of america)? or Amazon will send me a mail with a paidcheck, refund payment card or something like that?

    Comment by Phillip R. — Mar 17th 2009 @ 3:29 am
  33. BIG THANK YOU. I HAVE BEEN TRYING BUT COULD NOT FIGURE OUT WHERE TO CANCEL IT. I FOLLOWED YOUR INSTRUCTIONS, YOU SAVED ME 79 BUCKS.

    Comment by fy — Apr 4th 2009 @ 2:55 pm
  34. Thank you very much. I have been looking for the way to cancel it all around. I am a forgetful person so I need to cancel it while I can still remember. Amazon is tricky isn’t it?

    Comment by Penwisa — Apr 25th 2009 @ 10:55 pm
  35. Thanks for the help I have canceled my auto upgrade.

    Comment by ram — May 27th 2009 @ 10:06 pm
  36. They almost got me man. I cancelled my order, called the help line told them to cancel it. I’ll be charged $79 then will gwt back the full refund 3 days from now, I just wanna buy me the new laptop, i should have just clicked the 3-5 days shipping rather than trusting Amazon’s promise, they should have written down that you can only get a refund if you 1.Cancel the service before 30 days 2. Do not order anything except for the first purchase.

    Comment by NicK — Jun 24th 2009 @ 9:54 am
  37. I got a notice today to renew my prime. I had recent activity on my card and had canceled it with the bank. I saw this website and sure enough last year I was charged $79 and they were getting ready to do it again. I like some of the others am on disability and a fixed income. Damn, everybody is trying to steal your last dime. That is a good scam they are running. I didn’t know what a prime was. Couple of neck pillows listing for $4.95 that cost me $88.90.

    Comment by Ronnie — Jul 1st 2009 @ 9:16 am

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