Turbo Tax E-file Meltdown and an IRS Reprieve
Apparently a flood of last minute e-filing by Turbo Tax customers brought Intuit’s servers to a grinding halt last night, leaving customers to wonder if they face late fees and/or penalties for missing the filing deadline. According an IRS spokesman, however, filers who encountered dealys with Intuit’s ervers will not be penalized if their returns were submitted late.
[Source: NBC11.com]
Published on April 18th, 2007 - 5 Comments
Filed under: Taxes
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Intuit really botched E-File.
Comment by Red Esquid — Apr 18th 2007 @ 1:33 pmI spent two days trying to e-file, always getting a Server busy message from Intuit. This is AFTER they got my credit card number and $34. to file the fed and state tax returns. So I had to hand assemble the return and make the trip to the Post Office. Intuit lobbied - and probably bribed - the Gov to let them keep this big $$$ plum, and then screwed it up. They had this same problem last year, and it is WORSE this year. Time to call all our representatives and get E-File FREE from the IRS. It saves the IRS money, far more than it costs. Why is Intuit allowed to suck this much more from us after making big profits on the package?
Red Esquid :
1) write a very brief letter (5 lines ) to Intuit requesting immediate refund of $34 for their ‘failure to perform’. Call your credit card company, request the $34 be reversed on the basis of Intuits ‘failure to perform’.
2) Dont use Intuit products again.
Comment by PC — Apr 18th 2007 @ 4:39 pmI wonder how many people tried to do it all at once. I wonder if it was more than the digg effect.
Comment by Henry @ Binary Dollar — Apr 19th 2007 @ 4:32 pmI would iamgine that it was *way* more than the Digg effect. Imagine people nationwide all repeatedly hitting the servers as they panic over not being able to submit their taxes. Not pretty.