1) If I’m on a public computer or a computer that is not mine, than the 3 steps are required. THANK GOODNESS.

2) If I’m on MY computer, it’s a simple one time process to “register” my computer and have ING “remember” my customer number. The only thing I have to input on my personal computer is my pin #. And that is shorter than my email password.

Security when it comes to my money and my identity is very important. However, I wanted to clarify the complaint above because it is NOT accurate.

To those who do not have ING here is what you have to do to login:

1. Enter customer #
2. Enter 2 security answers
3. Enter your pin #

I mean, it is more than you have to do to get into your email… but this isn’t email, it’s banking. You be the judge.

“We take security seriously”… lol No, it would probably be easier to get into ft. knox than into your ing account.

funds transferring to my other bank now. Good bye ING.

@Hello #45: In my experience they have always charged transactions simply… as they come through.

I would try googling “Credit Union” and your state OR “Credit Union” and your city.

I live in Missouri and love my credit union.

I found this site which might help, too:

http://www.creditunion.coop/cu.....ckfind.php

For future submissions… I need your Fname, Lname, and email address. Also remember that you have to open the account with a minimum of $250 in order to get the $25 bonus.

Cheers!

Thanks,

tidiman07[at]gmail.com

Anyways, I agree with the general consensus. ING rocks my world as well! It’s funny, when I rave about ING to my friends/family who maybe aren’t quite as nutty about personal finances as myself, I never get much of an excited response back. I guess it probably is hard to believe that a bank can really separate itself that much from local options that many people stick with!

The glass half full would be that I cut up my debit card, preventing me access to it….perhaps having my SO hang on to it would be another way to keep from spending the savings….

I have the ING Direct savings account, and I am considering opening the checking with them too because it would be more convenient for me than my local credit union (how ironic!). This is a major move for me because I would be starting my all online banking with this jump…

Also, their Sharebuilder fees are too high – though their DRIP is a really good option – as I hardly need the trivial amount that comes from dividends and it is too expensive to buy shares with the small amount. so they have weaknesses, but, overall a good experience and worth keeping. I am not closing the account anytime soon

I’ve been a savings account member since 2001 and opened an electric orange a few years ago when it first became available.

We had never used our ING account for instant funds, so the transfer delay was fine for us.

By the way, the maximum number of accounts you can have is (1) checking and (25) savings and yes, we’ve maxed it out! I keep my kids savings under our account (I don’t mind the interest reporting, it’s better than the income that’ll count against them for grants for college).

I love that we can use our debit card for large purchases without trouble, I love that we have automatic savings plans set up without any ongoing maintenance necessary. I love that our funds are direct deposited without hassle. I love that I can make a quick deposit by simply dropping money into my credit union account and have it automatically transfered over to ING.

Of course, I was with E*Trade for years prior to switching to ING’s electric orange so exclusively online banking has been in my blood for many years now. I do not mind the very minor inconveniences of having an online account. Totally FREE and flexibility far outweigh any minor negatives.

@GM #25 & Thomas #20: ING definitely does NOT have the highest rates, but they are a much more conservative institution than many others. Their conservative stance has enabled them to steer clear of bail out money.

You have to have a linked account to transfer funds or you mail them the check.

My local Credit Union allows me to scan my check on my local scanner and send it through their web-interface. I get access to the money the next business day. If INGDirect did that, I’d be all over it as a checking account.

I’m so glad for ING. I do wonder, however, what market share they’d gain by increasing their interest rate to .1% over the national average. Lately I’ve been tempted by the fruit of another, offering 1.9% which would mean $120/year to me. I try not to be a rate jumper.

I just moved and got a new local bank account. I wanted to change my linked accounts online because I got a student checking account which didn’t include free checks. Being a college student and not really needing paper checks (I pay everything online), I skipped buying them. Well, because I just moved, I went in to change my information on ING Direct. Then I went to link my new checking account with my ING account. It wouldn’t let me. So I called customer service and asked what the problem was. They told me that because I just changed my phone number, I cannot add a link online for 30 days. Well, I need to close my linked account and switch to my new one. I asked if there was any way around that. The only options they gave me was to move my money out into my existing account before closing it, or get a checking account through them. They then told me that once that 30 days is up, I might not even be able to link my account because my new outside source checking account might not be compatible. After speaking with the manager and being insulted (the manager told me that I don’t understand security measures–he didn’t know I work in Information Security dealing with sensitive information, encryption, bank numbers, protected health information, etc — at Stanford University School of Medicine), not getting any assistance in resolving my problem, and being continually told my only option was to open an account I don’t want, I decided that I would close my account. I will never bank with ING Direct again. I’ve been a loyal customer there, had plenty of money in my sub-accounts, and had recommended them on various occasions, but I was shafted in the end. I regret recommending them.

Well, the default way to enter your pin is to click buttons with a mouse… that seems to me to be better, because then people can’t get your login information from a keystroke logger. Which means better security.

I also have about 5 sub-accounts for different savings goals. It’s so easy to open the additional accounts; it only takes about a minute. I love it.

In response to a previous commenter: As for the security, I’ve never had trouble logging in and I like that they make me jump through some hoops. It doesn’t seem any less secure than my other bank’s site and my credit cards’ sites (which are all major banks). I’ve also had many friends open accounts without any problems using the bonus links I’ve sent them.

@GaelicWench #6: I have yet to try their IRA savings.

@Baker #7: Agreed!

@Angela #8: The sub-accounts are INCREDIBLY useful. I need to utilize them even more.

@Ryan #9: I have an invitation ready for you, just need your email address. Keep in mind that you have to deposit at least $250 to get the bonus. My address is Matt[at]DebtFreeAdventure.com

Here is the really troublesome part: I shut down the site and then returned, just a moment later. Got in with no trouble at all, slick as could be — even though, just moments before, it apparently appeared to them that someone without authorization was trying to access my account.

I tried setting up an account with ing sometime ago using a ‘bonus’ link and could never get in. Because of the enthusiastic reviews i’d seen, mainly on this site, I tried again, without bonus and was accepted.

Now I’m shopping again. Use ing if you want to — but be aware that their security is severely lacking.

The subaccount feature and automatic savings plan rocks. I can’t recommend it enough!

One other thing I liked is when I opened my account, I openeded it with money I had been given from Birthdays/Christmas from people. I opened it and got a $25.00 bonus for opening it. That was extra money I did not have.

One thing I am looking to do in the near future is to open up sub accounts for my kids (so far I have not found how I will be able to open kids accounts so I am not taxed). My kids don’t have much money in their savings accounts so being hit for taxes will not really be a big deal. If anyone knows if they offer childrens savings accounts, please let me know!

Is one of the coolest ways to answer the phone in the world. It’s one of the primary reasons I still bank with ING Direct.

There customer service is why even though they DONT do international wire transfers that I kept my account!

One time I needed to send my son some money, so, did it electronically. He gave me his bank account information and email; all I did was put in the information and amount and my son got it in about two days. A really great feature.

What are your thoughts on their IRA Savings? Is it worth it?

I still have a small no fee checking account with BOA, so that if I have any checks that I need to deposit I don’t have to mail them to ING. I can simply deposit them into my BOA account then transfer it to ING.

I also like getting interest on my checking account, instead of paying a fee. I don’t make much in interest, but hey every penny counts.

There are special requirements in order to get their insurance, but I believe Banking with them can be from anyone. USAA is AWESOME!

My Credit Union gives 4% interest on my checking account (it was 5% until about a month ago) for any balance up to $25,000 (then it’s 1% on any amount over $25,000). They require three things from you to get the 4% interest rate. First, you have to get paperless statements (so they save on mailing you monthly statements). Second, you have to have a direct-deposit occur at least once a month (like a paycheck from your work; social security payments as well as military retirement payments can count). Third, you have to use your debit card 13 times a month.

We usually use our credit card to pay for things so we can get the points/bonus cash. So in order to meet the “13 times a month” we simply use our debit card on any store purchase under $5. This way we don’t lose out on too many points/bonus cash through our credit card company.

If you don’t meet the requirements for a certain month, then you get 1% interest on everything.

The great thing about this is that it is a Checking Account not a Savings Account.