This is just a quick note to share my recent annoyance with Bank of America’s online interface. While we’ve had a fairly good experience with Bank of America overall, I’ve run into a periodic snag over the past few months when trying to login. In short, I load up their homepage, click to sign in, and am then get the following error instead of their SiteKey page, where I’m supposed to enter our password:
While this only happens in Firefox (Safari is fine — I use a Mac, so I have no idea how IE behaves), it doesn’t appear to be a straight-up browser incompatibility. In fact, it works properly more often than not. But when this happens, I have to clear my browser cache before I can get it working again. This isn’t a huge deal, but I do wind up losing all of my cached data on occasion. Has anyone else seen this sort of behavior?