Cell Phone Overages – A Hidden Cost of Moving

After six years of regular cell phone usage without going over our allotted minutes, it finally happened… During the month of May, when we spent an awful lot of time conversing with two realtors, two closing attorneys, our mortgage broker, as well as numerous friends and family members regarding our move, we racked up 113 minutes in overages.

We use Sprint PCS (mainly for the 20% discount that I get through work) and, unfortunately, we hadn’t upgraded to one of their ‘Fair and Flexible’ plans that come with cheap extra minutes. Thus, instead of paying just ten cents for each extra minute (actually $5 for each additional block of 50 minutes), they stuck us for an extra forty cents per minute — yup, that’s $45.20 in overages, not including taxes. Oh well, that’s water under the bridge at this point, and I’d have to say that the convenience was worth it. But still… If you’re in the midst of moving, this is something to watch out for.

For what it’s worth, we have since switched to a Fair & Flexible Family plan that costs the same as our previous plan, but offers a bit more in the way of shared minutes (550 vs. 500) along with free roaming. We also got a few other perks that we had already collected over time, but which now come standard (free PCS-to-PCS calling, free nights and weekends starting at 7 PM). Oh, and I did e-mail customer care asking for a reprieve on the overages charges — no reply yet.

For more information on moving, check out my Roadmap for a Successful Relocation.

8 Responses to “Cell Phone Overages – A Hidden Cost of Moving”

  1. Anonymous

    I also went over our minutes when we were moving – last July 4th. (We thought that holidays were included in free weekends – they thought not.)

  2. Anonymous

    btw. . . here are some links to the FW threads I mentioned (if anybody’s remotely interested in just going the *emergency phone* route). Some say $21. . . others, $5. Obviously, YMMV.

    FYI, tracfone’s customer service is awful. T-Mobile is also a good option (plenty of info on FW too) for those in the coverage area who use sporadically.

    http://www.fatwallet.com/t/24/627928

    http://www.fatwallet.com/forums/messageview.php?start=80&catid=52&threadid=569237

    http://www.fatwallet.com/forums/messageview.php?start=0&catid=18&threadid=626035

  3. Anonymous

    you ppl and your cellphone addiction. . . actually, it doesn’t sound like you talk tons. . . but, I do hope you’re using a hands-free set up (and that you are keeping the actual phone OFF of your body when talking. . . i.e., NOT clipping it to your hip or whatever):

    http://arstechnica.com/news.ars/post/20060331-6502.html

    for me, the “convenience” is fully negated when a BRAIN TUMOR is the trade off. Granted, I have a prepaid Tracfone Nokia 1100 (FW finance forum has some archived info about how to get these for ~$5) and I carry it in my car’s glovebox (for emergencies). . but, I HATE when I have to place those devilish devices directly against my noggin. . .

  4. Anonymous

    We use Verizon and had the same issue when we moved, but Verizon lets you upgrade your plan to a higher tier for a month and then downgrade, and they even allowed us to do it retroactively.

  5. Nickel

    Actually, Sprint rocks in this regard… They take pretty good care of their long term customers, and I just received an e-mail saying that they’d issue me a credit in this case (details to come in a followup post).

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