Not quite six weeks ago I talked about the looming transition of ING Direct into Capital One 360. At that time, details were scarce. They did, however, promise that additional information would be forthcoming in December.
Well, earlier this week I received that info. Here’s a rundown of what I learned…
For starters, your account numbers, sign-in credentials, Saver ID, and account nicknames will remain unchanged.
But, starting in February, the website will transition to CapitalOne360.com — though I’m sure ingdirect.com will forward to this new address.
As for fees and rates, there will be none of the former and the latter will be “great”. I guess we’ll have to wait and see just how great their savings rates will end up being.
Your debit card will continue working as before, though you’ll no longer have to pay foreign transaction fees when using your card overseas.
As for deposits and withdrawals, you’ll be able to continue depositing checks electronically, and you’ll be able to make fee-free withdrawals at more than 38k Allpoint ATMs.
And that’s about it. If you have any questions or problems, they’re encouraging you to call them at 1-800-464-3473.
While I’m cautiously optimistic about the transition, it wouldn’t hurt to review Richard Barrington’s article on things to watch out for when your bank gets acquired.