Aaarrrggghhh! After promising that our DSL would be hooked up this past Friday, BellSouth managed to deliver to us a self-install kit without the modem. When I called, they apologized and sent one to us via UPS overnight. The package arrived yesterday while the movers were unloading our stuff, and last night I sat down to hook it up. Unfortunately, the modem can’t seem to make a connection. I called tech support, and then ran a variety of line tests, and also tried ‘re-provisioning’ our line. Still no luck. So now I have an appointment with a technician to check things out between 1:00-5:00 PM today. Hopefully this will be sorted out soon. Until then, please bear with me.
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