Heads up to all of you that followed my instructions for signing up for a Sprint SERO plan… While the plan is supposed to include 500 minutes, free nights and weekend, unlimited data, and unlimited text messaging, all for $30/month, I just took a closer look at my bill.
Guess what? They’ve been billing me for text messages! A quick e-mail to customer service sorted things out. They agreed that I’m supposed to have free text messages, added it to my plan, and credited me for the previous charges.
So… If you signed up for Sprint SERO, check your bill and make sure you’re gettting everything they promised.
Another possible gotcha: they initially denied my $100 rebate saying that I had received all applicable discounts at purchases. Here again, a quick e-mail was sufficient to straighten it all out.
Oh, and for what it’s worth, I’m posting this from the airport using my Treo 755p as a modem to access the Spring data network. Very, very handy. And totally worth a couple of setup glitches given how little I’m paying for what I’m getting.