As I noted this morning, I happened upon our Chase Freedom statement in the mail last night. In addition to the new “Minimum Payment Warning” box, I noticed that I had earned $0 in bonus travel rewards.
For those that missed it, Chase has moved to rotating reward categories, and they’re offering 5% back on new categories every 3 months like gas stations, restaurants and Amazon.com. You need to activate your bonus category each quarter.
A few days after signing up for the bonus program (you have to opt in each quarter) I bought a plane ticket for a little over $600. Yes, it was rather pricey, but it’s work related, so I’ll be reimbursed.
Anyway… That should work out to a bonus of around $25 (4% extra on top of the 1% you normally get), but I got nothing. On top of that, I paid for gas a few times and also charged a hotel room on my card. I was thus expecting to see some bonus cash in my account.
Confused as to why my purchases didn’t qualify, I called Chase to ask. According to the rep that I spoke to, everything is okay. While you accrue bonus rewards throughout the quarter, they don’t actually post to your account until eight weeks after the promo ends.
In other words, I shouldn’t expect to see a bonus until the end of November since the current bonus runs through September 30th. I’ve since confirmed on the Chase website that this is the way that it works. Lesson learned… I need to do a better job of reading the fine print.
Regardless, it seems a bit strange to me that they would print a line on my statement for “Ultimate Rewards Travel” along with a $0 value when they know full well that the bonus won’t post until the end of November.
Whatever. The point here is that if your statement is showing $0 in bonus rewards, don’t worry. They’re not actually supposed to be there until later this fall.
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